FAQ's

How do I track my order?

Once your order is shipped, we will email you a tracking number that you can use to track the progress of your package. Simply click on the tracking link provided in the email, or visit our website and enter the tracking number in the designated tracking section.

What is your return policy?

We want all of our customers to love their custom products! If you are not completely satisfied with your purchase, please contact us so we can work to make your product one you love!

Can The Clover Exchange create something I don't see on the website?

Yes! We LOVE to work with our clients to create items that are completely unique and custom! Please email us at thecloverexchange2@gmail.com to find out how we can work together.

Can The Clover Exchange create larger orders for my team or organization?

Yes! We would love to work with you! Please contact us at thecloverexchange2@gmail.com to discuss your specific requirements, including quantities, customization options, and any applicable discounts.

Can I cancel my order?

To cancel your order, please contact us as soon as possible. Each product is custom made upon order and production begins within 24 hours of payment. We are able to work with our customers if the order is cancelled within the first 24 hours. 

How can I contact customer support?

Our dedicated customer support team is available to assist you. You can reach us by email at thecloverexchange2@gmail.com. We strive to respond to all inquiries within 24 hours during business days.

What is your shipping policy?

We offer standard shipping via USPS (US Postal Service) for all orders. Please allow up to 7 business days for order processing before shipment. Once your order is shipped, delivery typically takes 4-5 business days.