Terms of Service
Last updated: October 2025
Business name: The Clover Exchange
Website: www.thecloverexchange.com
The Short Version
We’re a small but mighty business making bold, comfy sweatshirts and gifts — not a legal department. So here’s the plain-English version of what you’re agreeing to when you shop with us.
By visiting our site or purchasing something from The Clover Exchange, you agree to the following terms. Please read them carefully — we promise to keep it short and human.
1. Online Store Terms
When you buy something from The Clover Exchange, you’re confirming that you’re at least 18 years old (or have permission from a parent/guardian) and that you’ll use our products for personal, non-commercial use.
You agree not to reproduce, resell, or exploit any part of our products, website, or images without written permission.
2. Our Products
Each item is made to order in Barrington, Illinois — that means it’s created just for you once you place your order. Because of that, slight variations in color or placement can occur (especially on hand-pressed items), and that’s part of their charm.
We work hard to represent colors and sizing as accurately as possible, but screen settings can vary.
3. Pricing and Payment
All prices are listed in U.S. dollars and processed securely through Shopify Payments (and other accepted payment methods shown at checkout).
We reserve the right to update prices, discounts, or promotions at any time without notice — but if you’ve already placed an order, you’re locked in at the price you saw.
4. Shipping and Processing
Each order is made just for you, so please allow a short processing time before shipment. Shipping timelines are estimated and may vary depending on carrier delays (especially around holidays).
Once a package leaves our studio, it’s literally out of our hands — we’re not responsible for lost or stolen packages, but we’ll do what we can to help track things down.
5. Returns and Exchanges
Because our items are made to order, returns are generally not accepted unless there’s a defect or error on our end.
If something’s wrong with your order, email jill@thecloverexchangeshop.com within 7 days of receiving it. We’ll make it right.
6. Accuracy of Information
We do our best to keep all info on our website accurate and up to date — but sometimes mistakes happen. We reserve the right to correct any typos, pricing errors, or inaccuracies without prior notice (even after you’ve submitted an order).
7. Intellectual Property
All designs, logos, images, and content on this website belong to The Clover Exchange. You may not use or reproduce them without our permission.
8. Third-Party Tools and Links
We use trusted third-party tools (like Shopify, Google Analytics, and email services) to run our store smoothly. Occasionally, our site may link to other websites we don’t control — we’re not responsible for their content or policies, so please check theirs if you click through.
9. Limitation of Liability
We hope you love your order, but The Clover Exchange isn’t responsible for any indirect, incidental, or consequential damages arising from your use of our site or products. In plain terms — our liability doesn’t go beyond the cost of your purchase.
10. Governing Law
These Terms are governed by the laws of the State of Illinois, USA.
11. Changes to These Terms
We may update these Terms occasionally. When we do, we’ll update the date at the top — the newest version always applies.
12. Contact Us
If you have any questions about these Terms or anything else, you can reach us at:
📧 jill@thecloverexchangeshop.com
📍 Barrington, Illinois, USA
Questions? Email us at jill@thecloverexchangeshop.com
Thanks for supporting a small business with big style. 💚
